Suraj Gems - Never Buy hosting to this type of fraud company

0 comments
Not resolved

I am facing a really trouble time since taken services of this company. Every now and then there are issues and no one from your company is able to resolve them in the given time frame. The process they follow has always been very time consuming and it was always me who follow up with your team. the number you have given never responds and if in case they respond the receiver talks in other language than English.

Chat Support not able to give me phone or cell number of responsible person of tech team whom i can talk about tech issues because your servers are always in trouble. In last two month, I submitted lots of tickets and so far had no satisfactory reasons from your support team.

The guy who is available on chat is not able to answer the questions. For detail, you can review yesterday's chat, the chat is showing that the chat support person is not able to identify the difference between server maintenance and server errors. First, he told me "maintenance going on" and after few lines, he told me "server errors". After 15-20 days, maintenance is going on, no reply on tickets.

In plan, you guys claim 99% up time but the servers is always trouble.

Here are the problems I faced in last two month:

1. CP IP Changed without intimation

2. Allotted ip removed from panel

3. CP not working from last 2 weeks

4. Support is not able to answer question on chat.

5. Unscheduled server maintenance

Fraud - Fraud- Fraud- Fraud company. Never plan to purchase hosting if they offer cheapest.

You May Also Like

Agape Diamonds Wedding Gold Ring Review from Bellevue, Washington Agape Diamonds "I am a very upset customer I brought this ring in Feb 2016 for my wedding June 2016 and I didn't wear it till my wedding day. I loved..." Read more Bag Borrow Or Steal - SCAM! Over priced Bag Borrow Or Steal "I purchased a Gucci bag through bag barrow or steal. the price was about $2000 listed at around $850 which as 30% discount. When I received the bag I..." Read more BESTREPLICA.SR Fraudulent site that sell Rolex SCAM FAKE.SITE Bestreplica "Here is my experience with BESTREPLICA.SR, I got sucked for the amazing website someone designed and decided to order, today I decided to cancel my order because the watch never..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more Other Company - Shady business practices Other Company "I was hired to design a responsive website for victor the owner of "Marsh General Contracting" http://marshgc.com/ - as you can see his current/old website is down because the previous..." Read more Maaco - Bad paint job and broke window Maaco "Took my SUV in to have the driver side painted. Plan black was used and you can see the difference because I have sparklers in my black paint. But when..." Read more Brighter Image Lab - Misused photos & go fund me account Brighter Image Lab "Back in 2015, I was searching for option cheaper than having all my teeth removed and getting an upper denture. I sent in a phone and a testimonial to these..." Read more Dresslily - Wrong Color and it came to me Tangle Dresslily " This item came to me it's a ugly color it was tangled and I needed replaced I've been trying to call but no one is answering so now I'm..." Read more